The psychology of our relationship with technology is leading to exaggerated expectations from AI.
At one point in the early 00s telecoms operators (telcos) looked unassailable across fixed-line, mobile and broadband. Their […]
The study of human behaviour is not value free. The nature of ‘being human’ is an increasingly contested topic.
We use the term a lot but what does it actually mean? And how can brands build trust?
This paper is designed to outline the current state of system 1 – how it is understood and […]
How can brands use technology to build trust? Because it is very easy to get this most sensitive of issues wrong.
The digital economy is set to disrupt fuel retailing. How market research and behavioural science will be key to success.
Technology not only creates new business models and channels but influences the way consumers make decisions. Understanding this is increasingly important for marketers.
Expertise has something of a problem at the moment. But is it deserved?
On a cold February morning in 2011, the new CEO of Nokia, Stephen Elop’s issued a memo to […]
It’s fair to say that Behavioural Science is now the subject of a huge amount of discussion and […]
Why has behavioural science moved up the agenda so rapidly? There is a strong case to be made that it represents a structural change in the market.
Technology is disrupting packaged goods markets. What do CPG brands need to do to rise to the challenge?
We are more influenced by the others than we think. But just how do we measure this?
Consumers are becoming more impatient. We explore what this means for marketers and advertisers.
No category is safe from disruptive influences but little is understood so how this changes the structure and style of consumer decision making.
We assume that data will speak for itself. But as brands struggle to leverage value from data it is becoming clear we need more focus on the human aspect of data analytics.
Is there a way in which brands can use technology to offer emotional engagement at scale?
Marketers are using intimate details of consumers so that advertising can be precisely targeted. But does this have long term dangers for brands?
Just how do we understand what customers want, when researching products and services that they have never experienced before.
The evidence is mounting that big data can tell us a lot about the soft issues that we had assumed were the preserve of market research.
Technology is revolutionising the way in which we engage with brands. New eco-systems are driving the need for a rethink of marketing principles.
Despite the hype, most of us still discover new music from each other and the radio. Will recommendation systems ever be able to properly reflect our musical tastes?
The drivers of growth in the digital economy are rapidly entering bricks and mortar retailing.
Jobs to be done is taking the research world by storm. But does it actually offer anything new?