COVID has led consumers to question the values reflected by their behaviour. This has resulted in many who are keen to change their lives. But what role do brands have in helping to meet their goals and enact purposeful behaviours?
Many companies aim to be their consumers best loved brand. But do we really know what love is and even if this is what brands should be aiming for?
Will Davies sets out the way in which facts have been discredited and how emotion, specifically resentment have become a guide for navigating the world. Davies applies this to politics, but can we also use this to understand how this is changing the landscape for brands?
There often seems a gap between good intentions and actual behaviour when it comes to sustainability. We explore what is underpinning this and what can be done to close the gap.
We tend to prefer things that are natural whether it is food, the environment or medicines. But what do we mean by natural and how can we better understand the important perception.
Guide to the key ways psychology can be deployed to generate trust for brands
Trust in food manufacturing is declining as consumers expectations are reshaped by the digital economy
We use the term a lot but what does it actually mean? And how can brands build trust?
How can brands use technology to build trust? Because it is very easy to get this most sensitive of issues wrong.
Why has behavioural science moved up the agenda so rapidly? There is a strong case to be made that it represents a structural change in the market.
Consumers are becoming more impatient. We explore what this means for marketers and advertisers.
Marketers are using intimate details of consumers so that advertising can be precisely targeted. But does this have long term dangers for brands?